Coaster Set

All the products listed on this page have Free Ground Shipping via UPS and/or USPS.  For expedited shipping, please contact Dave and he will be glad to meet your needs.  All products leave Dave's shop as displayed in the image.  The products are pad wrapped and packaged to aid in the reduction of shipping damage.  If you receive an item(s) that are damaged for whatever reason, please contact Dave and the carrier.  Dave takes pride in his work and wants to ensure you are happy with your items.

Any/all returns will be handled on a case by case basis.  If you have an issue with an item(s) purchased from NGC, please feel free to contact Dave to discuss the situation.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at dnebraska2268@gmail.com. Please note that returns will need to be sent to the following address: 10212 Sage Creek Dr, Galena OH 43021, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at dnebraska2268@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at dnebraska2268@gmail.com.